Proof

Peak
Hosting
was able
to make
the changes necessary to our environment to allow us to serve the 100% increase in traffic we see during marketing pushes."

—eHarmony.com

100% AlwaysUp SLA®

Downtime is seen as an inevitable part of running a data center. However, this does not have to be the case. Our consulting experience building the largest web properties across the social networking, streaming video, advertising, online dating, finance, health care, and internet portal verticals has influenced the design and architecture of the Peak Hosting platform to ensure that your service is always up.

100% AlwaysUp SLA.®

No Excuse. No Exception. No Downtime.

Peak Hosting stands alone as the only cloud or managed hosting provider to deliver a 100% SLA with zero exceptions or carve outs for scheduled or emergency maintenance windows. Only Peak Hosting is able to maintain, repair, and upgrade our environment with zero interruption to the customer’s service. Our expertise, architecture, and design provide the certainty that your service will never be down.

Most managed hosting providers claim to provide 100% uptime, however they all carve out scheduled maintenance windows and emergency maintenance windows, which are effectively defined as, “Whenever they’re needed, for as long as it takes”. This is absurd!

Regardless if your outsourced managed service provider is the cloud, dedicated, or hybrid, they either make the commitment to be up 100% of the time or they don’t. No company should be down because it’s convenient, cheaper, or easier for their provider to take them offline while performing maintenance. Unfortunately, commodity managed hosting vendors have learned they can increase profitability by skimping on redundancy. They simply don’t consider the full ramifications of system or component failure to their customer’s business. They believe if they swap “like for like” hardware within an hour, all is forgiven. However, your staff will still have to spend hours or even days re-deploying your code, data, and configuration to fully restore your service. At Peak Hosting, we ask the question, “Instead of replacing in an hour, what if it never failed in the first place?”

How is this possible? Read more about our AlwaysUp Architecture® here.

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