Google Promises No Downtime

News Source: Information Week Published Date: January 14, 2011 Original Article: Google Promises No Downtime Summary: Google has changed its service level agreement for paid versions of Google Apps, its suite of online applications. The goal, says Google Enterprise product management director Matt Glotzbach, is to deliver service that’s as reliable as telephone dial tone. [...]

$500 Billion in IT Debt

News Source: Info World Published Date: Dec 31, 2011 Original Article: Deferred IT maintenance is a ticking time bomb Summary: $500 billion — it’s a number so big you’d assume it’s a component of the national debt. It isn’t. Instead, it’s what Gartner analyst Andy Kyte calls the IT debt. “When budgets are tight, maintenance [...]

A Look At Rackspace Cloud

News Source: Data Center Knowledge Published Date: January 4, 2011 Original Article: How the Cloud is Driving Profits at Rackspace Summary: Cloud computing has many benefits for end users. But can it make data center providers more profitable? Financial metrics show that the growing cloud computing operation at Rackspace Hosting is helping the company deliver [...]